Third-Party Liability Claims

(13 min.) The major objective of improving the handling of third party liability claims is to obtain complete, accurate information so a fair and equitable determination can be made as to the validity of the claim. First of all, a third party liability claim is a claim made against the company by a non-employee. It could be a customer, visitor, vendor, or anyone else not an employee.

Topics included in this safety video are: injury or property damage, non-employee injuries, medical expenses, responsibility, insurance, apologize for the accident, the cause, reprimand another employee, discuss the accident with strangers, obtain statements, interview witnesses, and non-injury claims.

Program comes with a CD-ROM of written materials, including test questions and answers. English title also includes PowerPoint presentation.