Understanding People - A Supervisor's Perspective

(23 min.) This program will not cover each element of human behavior or the many theories of psychology, but we will provide some understanding of the more common theories, so you'll be better equipped to understand why your employees act and perform their jobs the way they do. The objective is to understand your employees and the leadership requirements necessary for dealing with each different personality.

Topics covered in this safety video include: Abraham Maslow: Theory Of Hierarchy, McGregor's Theory, Hawthorne studies, job content or hygiene, feedback, perception, attitude development, and motivation.

Program comes with a CD-ROM of written materials, including test questions and answers. English title also includes PowerPoint presentation.