Customer Accidents - Third Party Liability

(20 min.) In a hotel environment, your job is to provide customer service and a safe place for employees and customers. This short program addresses safety for customers and is intended to provide information to help you reduce liability in the event of a customer accident, illness, injury, or property damage claim. The purpose of the program is simply to help you become better informed and knowledgeable of customer accidents and what you can do to help prevent these accidents.

Topics included in this safety video are: third party liability or non-employee liability claims, food incident report, slips and falls, box cutters, gutters, and exterior lighting.

Program comes with a CD-ROM of written materials, including test questions and answers. English title also includes PowerPoint presentation.